BARE by Karma Refund & Return Policy

At BARE by Karma, your skin’s health and satisfaction are at the heart of everything we do. Each of our products is handcrafted in small batches using natural ingredients tailored to your skin, but we understand that unexpected issues can arise.

Handcrafted Product Policy:

Due to the natural and personal care nature of our handcrafted products, all sales, whether purchased online, at a local market, or through a retail partner, are final.

Refund & Replacement Eligibility:

We will happily provide a replacement or full refund within 7 days of purchase if:

  • Defective/Damaged Product: The item has a manufacturing defect or faulty packaging. - OR - Your item arrives broken, defective, or compromised in the mail.

  • Vendor Error: You were handed the wrong product at checkout.

  • Incorrect Item: You received a different product than what was ordered or purchased online.

  • Lost in Transit: Your package was lost during shipping (confirmed via carrier tracking). 

 
 
 

How to Request a Resolution:

  • Online Purchases: Contact us within 7 days of delivery with your order number and photo evidence of any damage or errors.

  • In-Person & Vendor Purchases: Contact us within 7 days of purchase with a copy of your receipt or proof of purchase from the event/store.

Email us at Info@barebykarma.com with:

  • Your full name

  • Online order number - OR-

  • Copy of your receipt (In-Person & Vendor Purchases)

  • A clear photo of the issue (if applicable)

  • A brief description of the problem

Once reviewed, we’ll respond within 3–5 business days with next steps, which may include a replacement or refund.

Thank you for supporting small-batch skincare. Your trust means everything to us.